Privacy Policy

FELT MY STUDIO (TR0341123-K)
Last updated: April 2026

OVERVIEW

FELT MY STUDIO respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website, make a purchase, or interact with our services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

INFORMATION WE COLLECT

We may collect the following personal information to process your orders and provide our services:

  • Name
  • Contact details (phone number, email address)
  • Shipping and billing address
  • Order and transaction details
  • Payment information (processed securely by third-party payment providers)
  • Device and browsing data (such as IP address and browsing activity)

HOW WE USE YOUR INFORMATION

We use your personal information for the following purposes:

  • To process and fulfil your orders
  • To arrange shipping and delivery
  • To provide customer service and support
  • To send order updates and notifications
  • To improve our website and customer experience
  • To prevent fraudulent or unauthorised transactions

DATA PROTECTION

We take reasonable security measures to protect your personal information from unauthorised access, misuse, or disclosure.

However, please note that no method of online transmission is 100% secure.

INFORMATION SHARING

We do not sell or rent your personal information.

Your information may only be shared with:

  • Shipping and logistics providers (for delivery purposes)
  • Payment service providers (for transaction processing)
  • Shopify and related service providers
  • Legal or regulatory authorities when required by law

THIRD-PARTY SERVICES

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices of these third-party platforms and encourage you to review their privacy policies separately.

Our store is hosted on Shopify. Your data may be processed through Shopify systems to ensure proper order processing, payment handling, and website functionality.

DATA RETENTION

We retain your personal information only as long as necessary for:

  • Order processing and customer service
  • Legal, tax, and accounting requirements
  • Business operational needs

After this period, your data will be securely deleted or anonymised.

YOUR RIGHTS

You may contact us at any time to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data (where applicable)

CHILDREN’S PRIVACY

Our website is not intended for individuals under the age of 18.
We do not knowingly collect personal data from minors.

POLICY UPDATES

FELT MY STUDIO reserves the right to update or modify this Privacy Policy at any time.
Any changes will be posted on this page without prior notice.

CONTACT US

If you have any questions about this Privacy Policy, please contact us:

Instagram: @felt__my 

Email: hello@feltmy.co

FINAL NOTE

By using this website, you acknowledge that you have read and agreed to this Privacy Policy.